About Universe of Comfort
Universe of Comfort is a high-end luxury store dedicated to providing top-notch products along with an unparalleled customer experience. Our commitment lies in presenting a diverse range of products to enhance the comfort of your home. We understand that selecting the perfect product may appear complex, which is why we're here to guide you at every stage.
We boast a team of specialists with an unwavering commitment to understanding your needs. They'll guide you through the selection process, ensuring you choose the perfect product for your needs.
When you choose to entrust us with your business, we will fully support you as our valued customer and do whatever we can to exceed your expectations and create a lasting impression.
You can learn more about the brand's story here.
Commitment to Social Responsibility
At Universe of Comfort, our mission revolves around providing support to those facing challenges. With every purchase, we donate a portion of the proceeds to the American Red Cross.
Personalized Service
We stand out by offering free one-way video consultations for both new and existing customers.
We're here not only to address your inquiries before you make a purchase but also to provide ongoing support after your purchase Whether you have questions about technical specifications, delivery, installation assistance, handling damage, or coordinating warranty or returns, we are ready and responsive to assist you.
Expert Advice
Our knowledgeable team is eager to assist you with any questions you may have about a product. Whether it's general information, specific specifications, or product comparisons, we are eager to help. If we don't have an immediate answer, we'll promptly research and provide you with the information you need.
Quick Shipment
Because we specialize in the products we sell, we can get your order to you quickly - and it's free.
Most of our items are in stock and will be sent within 24 hours. For others, they'll be on their way in just a few days. If there's a delay from the manufacturer, we'll always let you know.
Satisfaction Guaranteed
At Universe of Comfort, we are dedicated to delivering unparalleled and personalized customer service in our industry. Our service representatives are well-versed in every product we sell. Each team member is empowered to ensure your experience is positive.
If you're dissatisfied with any purchase, Universe of Comfort will make it right. Explore more details about our return policy for additional information.
Frequently Asked Questions
-
Universe of Comfort is based in Los Angeles, CA.
-
Shipping is always free. This shows our commitment to providing the best customer experience possible.
-
Yes, we have some great financing options from our partner, ShopPay. Just choose the monthly payment option at checkout to get started.
-
Our mission is to empower people to create luxurious and wellness-focused home environments. We believe that everyone deserves a comfortable and healthy haven to relax and recharge.