Chair Specifications

Dimensions & Weight

• Upright Chair Dimensions: 66"L x 38"W x 48"H
• Reclined Dimensions: 87"L x 32"W x ˜H
• Seat Width (inside arms): 21"
• Product Weight: 270 lbs
• Chair Weight: 260 lbs
• Maximum User Weight: 300 lbs
• Maximum User Height: 6'10"
• Recommended User Size: Up to 6'10", 300 lbs
• Distance to Wall for Full Recline: 12"
• Legrest Length Extension: Up to 8"

Functionality & Features

• Recline Angle: 120-170 degrees
• Pre-programmed Auto Functions: 9 Modes
• Automatic Timer Shut-off: Up to 30 minutes
• Wireless Remote Controller: Yes
• Patented Split L-Track: Yes
• Patented 3D Butterfly Technology: Yes
• Over-The-Air (OTA) WiFi Unlimited Software Update: Yes
• Adjustable Positions for Shoulder & Bicep Massages: Yes
• Automotive Leather for Entire Chair: Yes
• Patented Noise Reduction Technology: Yes
• Tripled Foot Rollers: Yes
• Unique and Advanced Body Stretching Technique: Yes
• Heat Zones (Lower back, Feet): Yes
• 5 Level Adjustable Intensity Settings for 6 Body Areas: Yes
• Touch Screen Remote Control: Yes
• Unique Tapping Rhythms (Constant, Percussion, Variable): Yes
• Rolling: Yes
• Adjustable Tapping and Kneading Speeds: Yes
• Zero Gravity: Yes
• Body Twisting Stretch: Yes
• Foot and Spinal Stretch: Yes
• Achilles Massage Nodes: Yes
• 5 User Memory Saving Profiles: Yes
• Customizable Individual Body Part Massage: Yes
• Body Scan: Yes
• Automatic Leg Length Adjustment: Yes
• Pause Function: Yes
• Sleep Mode: Yes
• Bluetooth Speaker (10W): Yes
• Intelligent Self-Diagnostics: Yes
• Human Voice Response in Multiple Languages: Yes

Additional Specifications

• Number of Robotic Engines: 1
• Number of Motors: 12
• Number of Massage Air Cells: 100
• Power Consumption: 200W (max)

Material & Construction

• Made in USA: Yes
• UL Listed & FDA Registered: Yes

Shipping Information

• Number of Boxes: 1
• Pallet Dimensions: 55" x 40" x 61"
• Pallet Weight: 380 lbs
• Shipping Class: 175

Warranty

• Residential Warranty: 5 Years Parts, 3 Years Service, 10 Years Leather
• Commercial Warranty: 1 Year Parts, 6 Months Service, 1 Year Leather

Optional & Additional Features

• Luraco Blood Pressure Monitor: Optional

Unavailable Features

• Patented Powered Easy-Entry Armrests: No
• Arm and Hand Rollers: No
• Calf Rollers: No
• Hand and Arm Stretching Massage by Powered Actuators: No
• Patented Emergency Backup Power: No
• Wireless Phone Charging: No
• Customized Keypad: No
• Customized Leather Nametag: No
• Customized Remote Control Software: No

Chair Specifications

Dimensions & Weight

• Upright Chair Dimensions: 66"L x 38"W x 48"H
• Reclined Dimensions: 87"L x 32"W x ˜H
• Seat Width (inside arms): 21"
• Product Weight: 270 lbs
• Chair Weight: 260 lbs
• Maximum User Weight: 300 lbs
• Maximum User Height: 6'10"
• Recommended User Size: Up to 6'10", 300 lbs
• Distance to Wall for Full Recline: 12"
• Legrest Length Extension: Up to 8"

Functionality & Features

• Recline Angle: 120-170 degrees
• Pre-programmed Auto Functions: 9 Modes
• Automatic Timer Shut-off: Up to 30 minutes
• Wireless Remote Controller: Yes
• Patented Split L-Track: Yes
• Patented 3D Butterfly Technology: Yes
• Over-The-Air (OTA) WiFi Unlimited Software Update: Yes
• Adjustable Positions for Shoulder & Bicep Massages: Yes
• Automotive Leather for Entire Chair: Yes
• Patented Noise Reduction Technology: Yes
• Tripled Foot Rollers: Yes
• Unique and Advanced Body Stretching Technique: Yes
• Heat Zones (Lower back, Feet): Yes
• 5 Level Adjustable Intensity Settings for 6 Body Areas: Yes
• Touch Screen Remote Control: Yes
• Unique Tapping Rhythms (Constant, Percussion, Variable): Yes
• Rolling: Yes
• Adjustable Tapping and Kneading Speeds: Yes
• Zero Gravity: Yes
• Body Twisting Stretch: Yes
• Foot and Spinal Stretch: Yes
• Achilles Massage Nodes: Yes
• 5 User Memory Saving Profiles: Yes
• Customizable Individual Body Part Massage: Yes
• Body Scan: Yes
• Automatic Leg Length Adjustment: Yes
• Pause Function: Yes
• Sleep Mode: Yes
• Bluetooth Speaker (10W): Yes
• Intelligent Self-Diagnostics: Yes
• Human Voice Response in Multiple Languages: Yes

Additional Specifications

• Number of Robotic Engines: 1
• Number of Motors: 12
• Number of Massage Air Cells: 100
• Power Consumption: 200W (max)

Material & Construction

• Made in USA: Yes
• UL Listed & FDA Registered: Yes

Shipping Information

• Number of Boxes: 1
• Pallet Dimensions: 55" x 40" x 61"
• Pallet Weight: 380 lbs
• Shipping Class: 175

Warranty

• Residential Warranty: 5 Years Parts, 3 Years Service, 10 Years Leather
• Commercial Warranty: 1 Year Parts, 6 Months Service, 1 Year Leather

Optional & Additional Features

• Luraco Blood Pressure Monitor: Optional

Unavailable Features

• Patented Powered Easy-Entry Armrests: No
• Arm and Hand Rollers: No
• Calf Rollers: No
• Hand and Arm Stretching Massage by Powered Actuators: No
• Patented Emergency Backup Power: No
• Wireless Phone Charging: No
• Customized Keypad: No
• Customized Leather Nametag: No
• Customized Remote Control Software: No

30-Day Easy Return & Exchange Policy

While we fully believe in every product we sell, we understand that you might have second thoughts or that your product may not be everything you hoped for. For that reason, we offer a 30-day hassle-free Return Policy for most of our products.

If you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

• Must be returned in its original boxes. If not an additional charge will be applied.
• White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
• Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
• The chair must return with no damages to qualify for the flat-free return.
• Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Simply contact a Universe of Comfort expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.

30-Day Satisfaction Guarantee

At Universe of Comfort, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to decide on your purchase. 

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, please contact us.